The Influence of Sri Lanka’s Cultural Values on HR Policies and Employee Engagement

                                          (Shutterstock, 2015) A strong part of the national culture, Sri Lanka is renowned for its warmth, friendliness, and hospitality. Sri Lankan hospitality is characterized by the traditional concept of treating visitors like family, which extends beyond tourists to include employees and customers in enterprises. Customer service, employee engagement, and overall company effectiveness are all significantly impacted by this hospitality approach in terms of human resource management (HRM). This blog examines the ways in which Sri Lankan hospitality influences HRM procedures, with a focus on customer service and employee involvement. Additionally, it emphasizes the cultural underpinnings of this hospitality as well as the best HR strategies for applying it in the workplace. 1. The Essence of Sri Lankan Hospitality Sri Lankan hospitality is ing...

The rich cultural heritage of Sri Lankan's are well known, having been shaped by a number of religious ceremonies, festivals, and traditions. In addition to enhancing workplace culture, integrating these cultural events into business operations in Sri Lanka greatly increases employee engagement and job happiness. The impact of Sri Lankan festivals and cultural events on employee engagement, team motivation, and HRM practices that put employee inclusion and well-being first will all be covered in this article.   1. The Role of Cultural and Religious Festivals in Sri Lanka Sri Lanka's blending of Christian, Muslim, Hindu, and Buddhist traditions has resulted in a calendar full with national holidays and religious festivals. The following are some of the most popular festivals: • The new harvest season is marked by the celebration of Aluth Avurudda, the Sinhala and Tamil New Year, in April. It's a time for cultural performances, traditional sports, and family get-toge...

  The workplace in Sri Lanka, like many other nations, is composed of several generations, each with their own expectations, work habits, and values. Organizations' human resource (HR) strategies and workplace culture are greatly impacted by these generational differences, which are frequently influenced by cultural, social, and economic variables. This blog will examine the ways in which Sri Lanka's generational diversity affects organizational dynamics and employee expectations. We'll also look at how HR directors may effectively handle these variances to create a cooperative, engaged, and productive workplace.   1. Understanding the Generational Divide in Sri Lanka Employees in Sri Lanka's workforce often fall into one of the following cohorts of generations: • Baby Boomers (those born from 1946 to 1964) • Generation X (those born from 1965 to 1980) Millennials are those who were born between 1981 and 1996. Gen Z, or those born after 1997 Different so...

  Despite being strongly impacted by social conventions and cultural values, employee motivation is a critical factor in determining organizational effectiveness. The culturally distinctive approach to workplace rewards and recognition in Sri Lanka, a nation with a rich cultural fabric shaped by its distinct history, religious traditions, and ethnic diversity, is based on local values. Employers and employees alike stand to gain from improved incentive tactics that consider these cultural quirks. The purpose of this investigation is to help firms improve their HR policies for increased engagement and performance by looking at how Sri Lankan cultural values affect employee motivation as well as incentives and recognition procedures. 1. The Cultural Landscape of Sri Lanka The principles of hierarchy, respect, and community have a significant impact on workplace interactions in Sri Lanka, a multilingual, multi-ethnic, and multireligious country (Perera, 2016). In addition to Hindu...

  Effective communication is essential in any business. However, in Sri Lanka, a country known for its linguistic and cultural variety, communication style and nuance have a big impact on how businesses operate. The subtleties of language and communication influence employee interactions and affect HR practices at all levels, whether in performance assessments, grievance procedures, or casual discussions. This blog examines how the multilingual and culturally based communication patterns of Sri Lanka impact the work experience and how HR may change to promote harmony, inclusivity, and engagement.   1. Sri Lanka’s Linguistic and Cultural Landscape With English acting as a link language and Sinhala and Tamil as official languages, Sri Lanka is a trilingual society (Perera, 2016). About 75% of people speak Sinhala, 15% speak Tamil, and English is widely used in the private sector, in administration, and in schools (Department of Census and Statistics Sri Lanka, 2019). La...

  Introduction In Sri Lanka, a person's values, obligations, and daily routine are greatly influenced by their family. Employee expectations of their companies and their perception of work-life balance are greatly influenced by this strong family-oriented culture. Professionals in human resource management (HRM) who want to develop policies that are supportive and culturally appropriate must comprehend this dynamic.   The Cultural Context: Family First Individuals are expected to emphasize both professional and familial responsibilities in Sri Lankan society, which is firmly based in collectivist and family-centric values (Hofstede, 2001; Triandis, 1995). According to Budhwar and Debrah (2013), extended families are typical, and caregiving responsibilities frequently involve elderly parents, siblings, and other family members in addition to the nuclear home. Employee expectations for flexible work schedules and support structures that enable these jobs are shaped by th...